Schedule Shift (6/25/04)
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It’s summertime, when the living is supposed to be easy, but there is a downside -- buses can come less frequently. Transit use drops about 10% compared to wintertime, as schools close and riders take time off for holidays.

 Judy Cooper of Toronto writes, “Monday morning, much to the surprise of the regular riders, it seems the TTC has reduced the service on the Birchmount bus. We weren't sure if the buses were running late -- because the TTC didn't bother to replace the schedule posted on the bus bay, nor did any of the drivers seem to know.”

 “The real frustration in all of this is that every third 17A bus is now running past Steeles. Those going past Steeles now have to wait 26 minutes between buses in rush hour. Unbelievable!”

 For riders who don’t have to worry about buses with letters attached to their route numbers, the “A” branch of the 17 Birchmount service extends north of Steeles Avenue into Markham. York Region pays the TTC to ferry riders across the City of Toronto boundary, many of whom work in the industries and offices that line the municipal border. As a rule, the TTC runs relatively frequent service during rush hours to the edge of the city, and along more than a dozen routes, York Region pays the TTC to extend a limited number of buses into its territory.

 Riders across the city found this week that service was scaled back, and although they may have been caught off guard, reductions happen every year at this time. This usually amounts to one less  bus travelling the route during rush hours, but cross-border users like Ms. Cooper may be affected even more.

 The TTC’s Bill Dawson says that this year, 74 of 140 TTC routes have been adjusted for lower transit patronage during summer months. “It’s based on ridership counts. We know from last summer what the ridership was on Birchmount, so we adjust the service based on that count. We’re still maintaining our ‘Service Standards’ -- the crowding on the bus in not over-standard.” Rules govern how many people can be comfortably fit onto a bus or streetcar, on average. Of course, riders who are stuck to each other in rush hour might not care too much about mathematical averages.

 When TTC planners decide how many buses will be pared back in Toronto, they inform their counterparts in York Region. Says Mr. Dawson, “They tell us how much service they are willing to pay for, north of Steeles.” In the case of Birchmount, buses will go from every 21 minutes to every 26, until Labour Day. York had the option of paying for every second bus to continue into Markham, actually increasing the frequency, but decided to keep the status quo at one bus out of three.

 As for the new schedules at bus stops -- with so many changes, around 2,300 of 2,800 “InfoPosts” have to be changed at the beginning and end of summer. In Transit is working on another story about missing schedules, so I will have more to report on this issue.

 There are a few changes to routes that are substantial enough to be mentioned in TTC advertisements and on its website, www.ttc.ca. A special warning to riders of the 9 Bellamy  bus -- Saturday early evening service will be removed as of tomorrow, because of low ridership. Says, Mr. Dawson. “That’s a service elimination that was approved by the commission as permanent -- so that won’t be coming back in September. And it’s because it didn't meet the financial performance criteria of the TTC.”

 Send e-mail to transit@eddrass.com. Include address and phone number.

© Ed Drass 2008