YRT Rolls with the Changes (5/7/04)
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 Howard Davy of Thornhill writes, “I am discouraged and depressed by the huge service cuts to perpetrated across York Region by YRT, effective May 9. I hope you could write about what is happening to destroy transit north of Toronto.”

 Compared to the TTC, transit service in York Region has been changing so rapidly over the last few years, I can’t keep up. Because the area north of Steeles is growing so swiftly, roads can’t keep up with the traffic and regional politicians are desperate to make the bus a viable option in this car-dominant suburb. Ever since several local transit providers were amalgamated into York Region Transit (YRT) two years ago, transit riders in the northern GTA have seen new buses, routes and not a little controversy.

 Last August , YRT inherited two of GO Transit’s most profitable bus lines when the former Conservative government at Queen’s Park ordered GO to sell the Yonge ‘C’ and Bayview routes. The two busy lines became part of YRT’s network -- another in a continuing series of changes requiring new route numbers, schedules and maps. GO has also been busy north of Steeles, strengthening its remaining bus routes and adding new train stations to the three rail routes that traverse York Region. But as reported in a recent In Transit column, a GO shuttle route to the Richmond Hill train station was recently axed with little warning to riders.

 Come Sunday, May 9, another set of changes are to ripple across the YRT network, including in Richmond Hill and Vaughan, where service to the Woodbridge area is especially in flux. I spoke to several officials at YRT about the changes, and they assure me that they appreciate Mr. Davy’s comments and have replied to him directly.

 It’s a process that suburban GTA transit riders are familiar with, as various bus routes are realigned, cut back or improved because too few or too many people are riding. Most of the negatively affected YRT lines will lose early morning and late night trips, because they fell below a minimum number of passengers aboard. One route will be canceled outright, which may particularly affect Vaughan riders like Mr. Davy. Other routes  will be altered, including some of those crucial shuttles that ferry riders to GO rail stations, but there are extensions too.

 In an email, Robert Di Profio of YRT writes that as soon as “early 2005”, bus routes through Vaughan will be restructured, to better link to the huge new Vaughan Mills Mall, as well as York University and Humber College. He adds “please be assured that when deciding on each of the various service cuts, we made a conscious effort to anticipate the number of passengers involved, and to plan any cuts accordingly so as to minimize the number of customers who would be adversely affected.”

 It’s always tough to cut service, but then the sight of empty buses rolling around are not necessarily good for the image of efficient transit.  Still, transit providers must be careful how they portray the impact of changes -- riders can lose faith if negative changes are not portrayed in a straightforward manner. See www.yorkregiontransit.com for details of next week’s changes.

 But that’s not all -- more change is imminent. Today York Region will learn about a long-promised cash infusion for rapid bus service in four major corridors. Senior politicians from the federal, provincial and regional governments are expected to announce a multi-million dollar investment in swank new buses that could eventually run along exclusive transit routes.

 York has been hoping to raise $150 million for its “QuickStart” scheme, which would run comfortable new buses along Yonge St. and Highway 7, and eventually link Vaughan with York University and Markham with Don Mills subway station. The routes will start off modestly -- traveling in mixed traffic at first, but could someday be converted to light rail lines. Curious? Visit www.yorkinmotion.com for details.

 

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© Ed Drass 2008