Pass shortage (11/29/05)
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 After having difficulty buying a November monthly pass, Mike Uczciwek of Toronto wrote a few weeks ago, “Is there a shortage on Metropasses, or is the TTC just hording its goodies? For the third consecutive month, Metropasses seem to sell out whenever I get to the booth.

 “I've traveled to other stations and it seems to be a city-wide epidemic. So yes, I probably should learn my lesson and buy early, avoid lineups etc., but if the TTC wants to promote ridership, a nice easy way is to just have the supplies to meet the demand.”

 Back in August, when many Torontonians were on holiday and a month before the Metropass became transferable, the TTC sold 160,000 monthly passes. In September the rules changed and riders bought 185,000 Metropasses. In October, we bought 200,000 and in November, 206,000.

 With 350 subway collectors and 1,200 official vendors selling fares across the city, few November passes were left over. Michael Anders of the TTC said, “Theoretically we didn’t run out. In practical terms we did run out -- because most of the collectors that people would end up going to, didn’t have the passes available.”

 He said the TTC did forecast some demand for the new pass, but it was “significantly higher than what we were expecting. We don't normally introduce that many new fare products at the TTC.”

 Anders said the transit agency has a long lead time for acquiring extra passes. Partially due to anti-counterfeit technology, there is a six month wait. He said a special deal was made with the manufacturer and 50,000 more passes are to be available for January.

 He said, “We think we’re going to be okay in December, because demand normally drops off significantly. Plus December is a good month for (riders to purchase) the weekly pass because of the way the holidays fall.”

 I myself will probably switch to buying the $30 weekly pass during the month. If you want to be certain to get a January pass, see www.ttc.ca for details on the Metropass Discount Plan. Sign up without delay. Or see if your company belongs to the Volume Incentive Pass (VIP) program.

 Metropasses normally go on sale the 24th of the previous month, but I pointed out to Anders that Christmas Eve is a bit late for those leaving for holidays. For December only, it appears the January pass will go on sale in subway stations by the 19th.

 Post-secondary students have had trouble buying passes through their schools, and although the line-ups may not disappear, more passes should be available in the new year.

 There have also been shortages of the GTA weekly pass, although that has apparently been fixed. If your preferred fare is repeatedly sold out, consider notifying the TTC online via www.ttc.ca or by phone at 416-393-3030.

 Alas, for those whose pass is lost or stolen, the TTC will not replace it -- even if you file a police report. No changes to this policy are planned.

© Ed Drass 2008