MT Crowding (11/03/05)
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 After reading a recent column about overcrowded TTC buses, Adam Armstrong writes, “We in Mississauga have the same problem on our transit. They have recently switched from 60-foot (articulated buses) on the Hurontario routes, to 40 footers -- and at the beginning, it was a nightmare.

 “Practically every bus was packed right to the front door. If a bus was too crowded, they went out of service and no replacements came. I contacted the lady who does the route planning, and was told that it is because they don't have enough Ontario Government money for more buses.

 “Correct me if I am wrong, but doesn't our government want people to use public transit? If so, then why don't they fully fund it? Mississauga is no longer a suburb of Toronto. We are quickly becoming a major Canadian city.”

 Although I don’t take Mississauga Transit (MT) often, last weekend I boarded a bus that arrived on time, but was full. 15 or so people were standing -- at 10 a.m. Sunday morning.

 As Yonge Street is to Toronto or York Region, Hurontario Street is Mississauga’s busiest transit corridor. On August 1, MT implemented major changes to its system.

 Director Bill Cunningham says MT added a new route on Hurontario, and “The combined frequency of the 19 and 19A from Port Credit to Britannia (Road) was improved to 6 to 7 minutes in the peak periods from 8 to 9 -- an improvement of 2 minute frequency, which is significant.”

 MT also created the Hurontario Express 202, which has limited stops. He says the ride from Port Credit to Shoppers World in Brampton is shorter by about 20 minutes compared to route 19.

 Cunningham confirms MT retired 21 extra-long buses, replacing them with 35 new, regular sized vehicles. He says, “We did that because we felt that the 6 to 7 minute frequency (on the 19 and 19A) would be sufficient to carry the loads.

 “But what we found, unfortunately, was that route 202 has taken a while for people to get used to,” he says, adding MT will begin  “focused marketing” to promote the limited-stop route. “We also encourage people to call our transit information line, (905-615-4636) to get the proper information they need ... if they’re confused about the service levels on the Hurontario corridor.”

 He says, “The more people who take 202, which is somewhat under-utilized, will relieve the congestion on the regular 19s, and reduce the ‘closed door’ crowded congestion occurrences.”

 ‘Closed doors,’ explains Cunningham, means “that the bus is at absolute capacity, cannot carry any more people, and when it pulls up to the stop, we can’t service that stop.” He reports, “on a weekly basis, over the whole system, we’re probably averaging 70 to 80 occurrences per week.” He says “If we had buses available, we’d plug those buses in at those times.”

 Budget restraints also mean weekend service is well below current demand. The MT director admits, “We know that we are underserviced on weekends -- our drivers and customers constantly complain about that... and we’re trying to address that, but that’s clearly an issue.”

 Coming up, I’ve asked Mississauga Mayor Hazel McCallion to speak about improving transit in her city, as well as throughout greater Toronto.

 

© Ed Drass 2008