Yonge/Bloor (7/14/05)
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 The Yonge and Bloor transfer station brings together the TTC’s two busiest lines, and almost every time I pass through it, there is at least one person looking around, trying to find their bearings.
 Navigating Yonge and Bloor can be tricky for newcomers, and during rush hour even Torontonians may find it a challenge. Although it has been more crowded in years past, if TTC ridership continues to increase Yonge and Bloor will have to function better.
 Smoothing the crowds may make the interchange safer and less stressful, so below are some measures the TTC might consider. Substantially rebuilding the station is not in the cards, so in order to make the best use of limited space, let’s put our heads together. Read over the following ideas and send me your feedback. If you have suggestions that will help ease the crush at Toronto’s busiest subway junction, send them to transit@eddrass.com.
 Let’s start with escalators. The moving stairs at Yonge and Bloor are by no means the longest on the TTC, but when they get clogged, the whole station functions less effectively. One way to keep people moving is to convince them not to take a rest on the left side of the escalators. Small signs are posted next to handrails stating “Walk Left, Stand Right.”
When riders don’t see, or understand the signs, or ignore them, an escalator can become a low-capacity waiting zone, barely faster than taking the stairs. What’s more, a clogged escalator will induce some folks to take the adjacent stairway as an alternate. No big deal, unless a rush of transferring passengers want to head in the following direction -- suddenly it’s gridlock, Yonge and Bloor style.
 Why not place larger signs alongside the escalators, reminding users to keep to the right if they wish to rest a spell? There is plenty of space for posters along many of the TTC’s busiest moving stairs.
 Since there’s only a brief opportunity to convince rushing riders, the slogan could be more succinct. Other transit systems offer the simple request “Stand Right” and somehow people seem to get it -- without being told exactly what to do on the left side.
 Next, let’s talk about boarding subway cars. What can be merely a bad habit at other stations can cause considerable delays at Yonge and Bloor: namely blocking riders from exiting the trains. During busy hours, a double-file line of people will often try to leave through the open doors, only to be squeezed down to single file by waiting crowds.
 Perhaps some of those waiting on the platform are eager to get a seat, or are worried about being left behind, but the unconscious rush to board can actually delay the subway’s departure. Take a look at the doorways where patrons exit freely, compared to those where only a trickle squeeze through waiting crowds.
 What will convince more of our fellow riders to keep stations flowing freely? Please write me, and I’ll include your comments in a future column.

 

 

 

 

© Ed Drass 2008