TTC Clocks (2/15/05)
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 Mariana Moore of Toronto recently wrote of the problem of finding the correct time in the subway. She writes, “I haven't seen a working clock underground in years.” I too have noticed that the aging fleet of overhead “Metron” signs has become unreliable. This week, new digital signs will appear in the TTC’s busiest subway stations, as part of a pilot project that could lead to the installation of the TV-like devices across the system. 

 These “Onestop” message boards will be located above the platforms at Bloor-Yonge station, where one has been in place since January, as well as both levels of St. George station and the Eglinton station bus terminal. There are also plans to place digital signs inside subway trains, and commuters may see the first on-board test in May. The city councillors who oversee the TTC must approve installation of both types of monitors throughout the subway network.

  Michael Girgis, president of the firm behind the signs, says “We’re in the period where we’re wanting to gather a lot of feedback, from the commuters as well as the TTC commission, with respect to content, with respect to what they would like to see.” The large digital screens do not have sound, and include commercial advertisements, the time, weather and news. He says there are plans for 30-second cartoons, a photography competition and other entertainment.

 According to Girgis, visitors to the company’s website, www.onestoptoronto.com, have been leaving comments about the prototype sign at Bloor station. Response has been “very positive”, he says, including some “fabulous ideas” from riders. “Overall consensus has been that they would love to get a countdown for when the next train is coming.” He adds that passengers heading to Union station would also like to see information about GO train delays. The advertising signs in the GO concourse at Union station are owned by another company.

 The TTC now has its own online feedback form about the Onestop monitors at www.ttc.ca, and the transit agency is also conducting in-person interviews of subway patrons. The TTC’s Alice Smith says the pilot project is also being studied internally by the  security and other departments. She says the TTC would be able to put information on the signs describing service emergencies such as serious subway closures, as well as “amber alert messages” about missing children.

 The TTC currently has this capability on the older “Metron” signs, but she says “it hasn’t been used to date because we haven’t experienced a severe type of emergency.” Other delays would continue to be announced over the subway’s public address system. It remains to be seen how much information the TTC will be able to provide for use on either the station signs or those on the trains.

 The message signs have caught the attention of The Toronto Public Space Committee, an advocacy group concerned about the number of advertisements in Toronto. The group’s Dave Meslin says they are opposed to both styles, but especially to digital commercials on trains -- as riders spend “up to half an hour on the subway.” He says, “A lot of people treat that -- that is, the subway ride itself -- as kind of the one break in their day when they can read, or relax, or socialize.” The group has been exhorting riders to speak up, via their website www.publicspace.ca. Says Meslin, “From the hundreds of e-mails we’ve seen sent from our website to the TTC commissioners, people are really angry about the fact that that peaceful part of their day is now going to have video advertising.”

 Send e-mail to transit@eddrass.com. Include address and phone number.

© Ed Drass 2008