Riders '05 III (1/13/05)
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 I’d like to reach into the electronic mail-bag one more time, to hear what riders are hoping for this year. The first e-mail is from Randi Williams of Toronto. “Your recent column encouraged TTC users to write and state what we would like to see in 2005. Here is my list: 1. Many, many more polite drivers. 2. No personal cell phone use by bus operators. 3. Planners and supervisors who know their routes, so that buses or streetcars filled to capacity are not short-turned. 4. Announcements on board vehicles that people are to remove their feet from the seats. That's my list  -- it has been the same for several years. The exception is that this year I am looking at buying a vehicle.”

 Melanie Levenson  of North York writes, “I would like to know why the various transit systems cannot integrate so there is one GTA transit commission that works cooperatively and seamlessly. The inefficiency of the current system never ceases to amaze me.

I wait for a bus each morning at Drewry/Cummer and Yonge. I will frequently stand and watch two or three York Region buses, one or two GO buses, and several TTC Steeles express buses fly by me and my fellow travellers, before a TTC Yonge bus will trundle along to pick us up. The regional buses are almost always virtually empty!

 “In the meantime, two or three Cummer buses will have whizzed around the opposite corner from me, and the Drewry bus motors along every 15 minutes or so. They are ALL headed to the same destination -- Finch station on the Yonge line. It makes zero sense to me to leave us standing there waiting, particularly when half-empty Yonge express buses drive by and refuse to stop. I knocked on the window of one that was stopped at a red light and he wouldn't acknowledge me at first -- until he finally shook his head no.”

 Reader I. Anderson writes, “The passengers commuting on the Markham 102 bus routes pay the same fare as all other TTC riders, but for the last three years we have not had any air-conditioned buses during the summer months. I have ridden other routes, such as Bathurst, Yonge, Steeles, and all of their buses are air-conditioned -- and new.”

 Cam Nhan of Toronto writes, “I think TTC should be run as an independent business.  It should own lands, condo buildings, department stores, restaurants, and shopping malls along the subway line. That is how the transit system in Hong Kong operates.

 “One of the things I like (about Hong Kong’s system) is how commuters pay their fares. The transit company issues commuting cards that are used as debit cards. A commuter swipes the card when getting on a bus or subway then swipes again when getting off. The fare is calculated by the number of stops traveled and deducted from the card. Commuters can deposit more money to the card at cash machines.

 “There are some advantages: the cards can be reused for a long time; no transfers, tickets to be printed, nor tokens to be made and accounted for; less staff is needed and more commuters are attracted. Short distance commuters would (be more) likely to pay a small fare for one or two stops, instead of walking or driving.

 “There may be some disadvantages that I do not know of. However, if Hong Kong transit can be successful, we should learn from them. A good transit system should be more convenient, and attract more commuters. Only a profitable transit system can make continuous improvements, and not depend on tax money to survive.”

 Send e-mail to transit@eddrass.com. Include address and phone number.

© Ed Drass 2008