Safety (11/30/04)
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 The prospect of violence occurring as we travel around the city may not normally concern many of us -- but when it happens, it’s a shock. Those hearing about the recent shooting on a 35 Jane bus may feel a certain level of fear and anger, or try to put it out of mind. Riders who witness or experience violence may have the same responses -- only much stronger. With gunfire breaking out on a bus with 40 people aboard, many are likely still in some kind of emotional shock. Worse, a 24 year old man and an 11 year old girl were sent to hospital with bullet wounds.

 Despite being shaken, or afraid of getting involved, anyone with information about the incident -- or any other violent situation for that matter -- needs to connect with the police. Friends or acquaintances of those on the Jane bus may have to gently urge witnesses to tell their tale -- right away. 31 Division is handling the case, and their number is 416-808-3104. If someone absolutely has to be anonymous, call Crime Stoppers at 416-222-8477, or 416-222-TIPS.

 For the rest of us reacting from afar, the best response may simply to be aware of our feelings -- and consider how we would deal with problems in the future. Violent or threatening episodes may be rare, but they happen. When something occurs in the street or other location, the usual recourse is finding a phone and dialing 911. While travelling on the TTC, there are a few more options that will bring help and assistance.

 An event as serious as a stabbing or shooting occurs every few years on a TTC vehicle, but even relatively minor threats may at first stun us into inaction. If you are on a bus or streetcar, know that the driver has two ways to summon aid. They can communicate detailed information about a problem directly to a central TTC dispatch centre, or discretely set off an emergency alarm. Riders can decide if an incident warrants alerting the vehicle operator, using both common sense and caution.

 Is a vague threat of violence enough to ask for help? While anger can flare quickly -- and escalate dangerously when weapons are at hand -- there may be sufficient warning signs. A bystander’s instinct could be to avoid involvement, but it doesn’t take much to simply report what’s going on. Terry Andrews, the TTC’s chief special constable, tells In Transit, “We encourage passengers not to wait until an incident has occurred.” If you’re feeling harassed or threatened, report the problem, she says.

 What’s the threshold between an event that needs intervention, and say, just an annoying situation? Andrews replies, “If you feel uncomfortable on the transit system because of an incident that has occurred, we encourage members of the public to report it to an employee.”

 In Transit hears from riders who experience a range of difficult situations, and I wish I could say help will always arrive right away. While there are TTC supervisors and special constables who can respond to problems, there are only so many available at a given time. Just as with the police, you can’t expect an fast response for every call.

 In between fear and ignoring potential problems, there is preparation. For riders, why not remind yourself of the safety options both in the subway on board all vehicles? As for the authorities, TTC officials are in the early stages of reevaluating the over 700 closed circuit cameras in the subway system, and together with the driver’s labour union, considering a pilot project for cameras on buses.

  

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© Ed Drass 2008